Receptionist - State Farm Agent Team Member
Part Time in Hybrid - US
Responsive recruiter
Benefits
- 401(k) matching
- Flexible schedule
- Opportunity for advancement
- Training & development
Part-Time Customer Appointment Coordinator (Remote) – DFW Area
About Us We are a dynamic insurance agency specializing in auto, fire life, health insurance and financial services. We are seeking a reliable, detail-oriented part-time Customer Appointment Coordinator to help manage scheduling and customer outreach efforts.
Position Overview You will be responsible for contacting approximately 175 existing customers monthly to schedule renewal appointments, as well as reaching out weekly to 12-15 new customers to schedule initial appointments. You will make up to 3 contact attempts per customer, manage scheduling in the calendar, send reminders via calls and texts, and follow up with no-shows to reschedule. Additionally, you will verify meeting notes completion, run weekly and monthly reports, and prepare a daily morning prioritization log emailed to the team by 8:00 AM.
Key Responsibilities
- Call 175 customers monthly to schedule renewal appointments (auto and fire policies)
- Call 12-14 new customers weekly to schedule new customer appointments
- Make up to 3 contact attempts per customer
- Overcoming objectives
- Very Assertive
- Schedule confirmed appointments and send reminder calls/texts the day before
- Follow up with no-shows and reschedule appointments
- Verify meeting notes are completed and mark appointments as done
- Run weekly and monthly scheduling and outreach reports
- Prepare and email a daily prioritization log by 8:00 AM (approx. 45 minutes each morning)
- Maintain accurate records and communicate effectively with the team
Work Schedule
- Approximately 20-28 hours per week
- Flexible schedule, primarily remote (98%)
- Ability to work independently and manage time efficiently
Qualifications
- Strong communication and customer service skills
- Comfortable making outbound calls and follow-up communications
- Detail-oriented with good organizational skills
- Proficient with Excel and calendar management tools
- Self-motivated with ability to work remotely
Compensation
- $16-$19/hour, based on experience
How to Apply Please submit your resume and a brief cover letter explaining your relevant experience.
Flexible work from home options available.
Compensation $16,000.00 - $30,000.00 per year
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