State Farm® Insurance Agent Jennifer Herren
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Washatka
January 4, 2025
"Stephanie with State Farm was extremely helpful when I was trying to switch policies on multiple vehicles and a house. She was cheerful, patient and went the extra mile to make sure we were getting the coverage we wanted at a price that was reasonable. If not for her this task would have been overwhelming."
Monica Ingram
January 3, 2025
"Kelsie was great at assisting me with my request. Prompt, friendly and very efficient! The Jennifer Herren Agency has the best customer service!"
Cerri
January 3, 2025
"Absolutely fantastic customer service. Amber was such a joy to work with! She was so patient, as well as incredibly prompt and responsive to all my questions. I couldn't be happier with the rates she got for me. This was definitely the first time the process of looking for and attaining a new auto insurance policy was both easy *and* enjoyable, haha!"
kamaria horace
January 3, 2025
"They explained everything being that I am kind of new to all of this and we were able to get the reassurance of what we are paying for as well."
Sankalp Gupta
January 3, 2025
"Great!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
lovely girl
January 2, 2025
"The best experience changing auto insurance. Thank you Elizabeth for you're kindness, professionalism and just great service!! Terri Holiday, new client!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maria Brito
January 2, 2025
"Es excelente la mejor... me ayudo con todo y más. Volveré con ella con gusto gracias por su valiosa ayuda y atención!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Fatt Daddy
January 2, 2025
""Jennifer takes customer service to new heights..... I enjoyed the process from beginning to end. So glade to be a member of the State Farm family. Like a good neighbor State Farm is there indeed! Thanks Jenn your the best!!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ronald Meeks
December 31, 2024
"Elizabeth was very patient with me and wasn't calling me or texting me five times a day. When I made the decision to go with State Farm she responded to my text on a Sunday when I didn't expect to hear from her until Monday."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Madison Sammon
December 31, 2024
"April and Steph were so amazing! They walked me through all my policies, were very informative, and made the process super quick and easy!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
skip johnson
December 30, 2024
"I have really enjoyed the service I received from State Farm the Employee just outstanding service , computers were down gave me a complementary call explaining everything and stayed in contact with me. Great attitude,Great service I really appreciate you very much Great example of a company."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Betty Khan
December 23, 2024
"The ladies in this office have helped me al lot especially Elisabeth. I have never had car insurance where the agents call to check in on me just to go over my policy and to make sure I am ok. Thank you very much."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shaun Pybas
December 23, 2024
"Amber was amazing to work with. Got us what we needed and made the process easy. Thank you so much."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sara
December 21, 2024
"Elizabeth was so helpful and patient working with me to get the right auto insurance policy. I had a wonderful experience and am confident I will have future positive experiences when I need her!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Felix Gato
December 20, 2024
"I recently had the pleasure of working with Jennifer Herren State Farm and her agent Amber, and I couldn’t be happier with the experience. Amber was incredibly friendly, professional, and went above and beyond to find us a fantastic deal on car insurance. She made the entire process simple and stress-free, taking the time to explain everything in detail. The office itself has such a warm and welcoming atmosphere. From the moment you walk in, you can tell it’s a positive environment where both customers and employees feel valued. All the staff members looked happy and genuinely engaged, which speaks volumes about how well the business is run. If you’re looking for excellent customer service and competitive insurance rates, I highly recommend Jennifer Herren State Farm. Amber and the team truly make you feel like family! I love Texas for all the nice people 😇 and this is another example of it. (Happy EX New Yorker) Welcome to Burleson Amber!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Omar Amaya
December 18, 2024
"Very helpfull and friendly. Had coverage within minutes and no hassle. She made the whole process stress free."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
debra cadiz
December 18, 2024
"April from State Farm was excellent in helping me with get new coverage. It was very simple and direct with the understanding and explaining everything to me in detail. I so appreciated her help."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Marcus Jordan
December 16, 2024
"Amber was quick and professional. Loved her Spirit and enthusiasm to get me taken care of. Awesome job.💯👍"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gilbert Sanchez
December 14, 2024
"Amber and Jennifer . It was great doing business with them . Amber was very nice and informing me with everything I needed to know Real easy to work with she was great and Jennifer as well thank y’all for helping me with my insurance needs"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Pedro Gonzalez
December 13, 2024
"She’s a wonderful woman very understanding person she did good and help me a whole lot thanks so much Elizabeth"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Miss Alena
December 13, 2024
"Very positive experience. I had cancelled my auto policy with State Farm for a few months and when I called to add my car back to the policy, it was a breeze. Allie was knowledgeable and got it done for me in just a few minutes and my insurance id emailed instantly. I feel good being covered by State Farm. I placed a referral right away which I was told it would be $25 Amazon gift card that I was getting. When I put the gift card into my amazon account it was only $10. A little scam here I feel like. Not sure if they don’t appreciate the business we bring or what the case is. I don’t like being told one thing and then a different action being taken. I’d have to give it a 2 star ⭐️ because of this. It stressed me out!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jessie Pelham
December 13, 2024
"Stephanie was awesome sure helped us get a good deal on auto insurance could not ask for a better agent"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lindsay Hall
December 12, 2024
"Recently had the pleasure of talking to Elizabeth about switching our home and auto insurance to State Farm. Every question was answered and was quoted right over the phone. Changing our policies was a no-brainer for us, we saved money and everyone is so friendly in the office!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra
December 12, 2024
"Good customer service, kelsie helped us out with adding a car and getting our insurance cards, I would recommend my family to state farm"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dwan Wilson-Washington
December 11, 2024
"I just received my new quote from Amber. She was extremely professional and helpful. My husband and I are very pleased and I will be sending my family and friends to get their insurance from here. Amazing experience! 10 out of 10! Thanks again Amber!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"